Discover Australia Reviews
(Rated by 10 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.4
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.2
- Return Policy4.6
- Good Value4.7
- Shipping & Delivery4.5
- Customer Service4.3
Recent Customer Reviews (10)
Milán Péter
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William Davis
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Yvonne Bumgarner
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Oskar Jepsen
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Wilda Rose
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Anne Farber
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Agnese Bellucci
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Manuel Montalvo
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Imelda Stacy
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Adalgisio Angelo
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Discover Australia Pros & Cons
Pros
1
Cost Savings: Access to highly discounted rates on hotels and airfares helps travelers save significantly on their trips within Australia.
2
Convenience: One-stop-shop for booking various travel components simplifies planning an Australian holiday.
3
Trusted Service: As one of Australia's largest privately owned travel companies with thousands of positive reviews, it offers reliability and quality assurance.
4
Tailored Experiences: Curated deals ensure that customers can find accommodations suited to their preferences whether they seek luxury or budget options.
5
Convenience: The company saves customers the effort of researching and booking individual tours and transfers by bundling them into packages, which can be appealing for travelers seeking simplicity.
6
Value for Money (According to Some Reviews): Some customers report excellent value, assistance, accommodation, tours, and cruises through the service.
7
Legitimacy: The website is generally considered legitimate with a fair trust score around 76%, indicating medium to low risk.
CONS
1
Customer Service Issues: Multiple reports indicate poor customer service experiences including booking errors such as unlinked flights for traveling companions and hotel reservations being canceled without notice.
2
Misleading Itineraries: Some advertised itinerary items like catamaran cruises were not actually offered despite still being listed on the website.
3
Lack of Clear Tour Explanation: Customers expected point-to-point guided tours but found that was not provided; this lack of clarity before booking caused disappointment.
4
Cancellation Fees Disputes: There are complaints about cancellation fees charged even when errors were partly due to the company's mistakes.
5
Booking Coordination Problems: Instances where tour pickups did not occur as scheduled or from incorrect locations have been reported.
Discover Australia Features and Benefits
Features
Dynamic Pricing Model
Prices for travel packages, accommodations, flights, and tours fluctuate based on demand and availability; exact cost depends on travel dates, number of travelers, and selected services.
Instant Purchase
Prices can change at any time until the booking is confirmed; once confirmed with a reservation email, the price becomes firm.
Limited Availability
Lower prices are available only for a limited number of rooms/cabins/seats; once sold out at those rates, higher dynamic costs may apply.
Spot Specials
Occasionally there are special offers or discounts available; these can be requested directly from Discover Australia Holidays.
Package Inclusions
Often all-inclusive: flights + hotels + tours + transfers, offering great value with comprehensive experiences like Ghan train journeys including accommodations, meals, off-train activities.
Extensive Hotel Deals and Packages
Offers a vast selection of thousands of live hotel deals, super cheap hotel packages, and airfare options across Australia.
Comprehensive Travel Booking
Allows users to book flights, accommodation, and complete travel packages in one place.
Privacy Protection
Customer personal information is treated with utmost respect and confidentiality, complying with the Commonwealth Privacy Act 1988; personal data is never sold or shared for marketing purposes.
User-Friendly Interface
Provides easy comparison tools to help travelers find the best prices on hotels and travel services efficiently.
Australian Focused Offers
Specializes in Australian destinations ensuring tailored experiences for local and international travelers.
Cost Savings
Access to highly discounted rates on hotels and airfares helps travelers save significantly on their trips within Australia.
Convenience
One-stop-shop for booking various travel components simplifies planning an Australian holiday.
Trusted Service
As one of Australia's largest privately owned travel companies with thousands of positive reviews, offers reliability and quality assurance.
Tailored Experiences
Curated deals ensure customers can find accommodations suited to their preferences whether luxury or budget options.
Bundled Packages
Saves customers the effort of researching and booking individual tours and transfers by bundling them into packages, appealing for travelers seeking simplicity.
Value for Money
Some customers report excellent value, assistance, accommodation, tours, and cruises through the service.
Legitimacy
Generally considered legitimate with a fair trust score around 76%, indicating medium to low risk.